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In order to process your order smoothly and get your job looking perfect please read the below fully.
We will always check your files thoroughly before output and will contact you if we identify any potential issues. If you need advice on how to set your files up please call us on 020 7323 3344
- We prefer to have files supplied as press ready PDF files with all fonts embedded or 100dpi JPG files at actual size if
using Photoshop to prepare your artwork.
- If you are creating files that are bigger than A4/A3 please suppy at a scale of 25%. e.g. if you are supplying posters
for A0 output, design your artwork at a A4 size. Our sophisticated rips will enlarge your files perfectly. You can
supply your files larger than 25% scale if you prefer.
- Images : For optimum output all images at actual size (i.e. the final printed size) should be a maximum of 100dpi -
150dpi. For example if you are producing an A0 poster, and you are supplying an artwork scan/create your images at
350dpi - 400dpi. This will give you perfect results at A0 size.
- Avoid using images from the internet - they may look good on screen but resolution of these images are very low and
you will get pixelation
- Always try and zip your files as that will reduce the time it takes to upload your file.
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PDF
There are a lot of inexpensive software available to create PDF’s so if you do not have one yet it is worth investing in one. Your PDF files should always be set to ‘Press Ready’ or ‘High Quality Print’ if the press ready option is not available. |
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JPG
Please ensure your JPG file is at least 100dpi at actual size. This is the same as 400dpi at 25% scale.
You do not have to supply your file at final output size of your job as we can enlarge your file using our RIP software at the time of printing. This is a much better method then enlarging in Photoshop.
Do not make PDF files from your jpg. Supply them as-is. Ensure that when you are saving your jpg file, the 'quality' is left to 'maximum' |
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All major applications allow you to convert your files into PDF or JPG formats.
Below is a summary of different file formats and applications and what to do to convert them.
If you do prefer to send us your native open files, there is a minimum £5+vat charge for us to convert your file to PDF format. The price of the conversion will depend on the amount of time it takes us to do the conversion and how large your file us. We will only know that once we are in receipt of your file.
Any additional PDF's for the same job will be charged at the same rate.
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TIF - supply your file as a JPG
If you have a TIF file resave it in Photoshop as a JPG file and leave the quality to ‘maximum’ - that way your file will be smaller to transport and you will not lose any quality when printing. After we receive your file we uncompress your file and resave it to a TIF before printing. |
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ILLUSTRATOR - supply your file as a PDF or JPG
Please supply your files as Press Ready PDF using Acrobat Distiller. If you do not have Acrobat Distiller create a PDF using Illustrators own PDF function. Avoid using transparencies as even though they may appear correctly in the
PDF they may not necessarily print. If supplying a PDF please send over a low resolution JPG also so we can compare the two. |
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PHOTOSHOP - supply your file as a JPG
If you are using Photoshop to prepare your files please do not send over layered files. Save your files as JPG and leave the quality to ‘maximum’. After we your file we incompress them before we print to retain the maximum resolution. |
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QUARKXPRESS - supply your file as a PDF
Convert your file over to PDF format before sending it over to us. You can send over native Quark files in extreme circumstances but you will that have to collect all your fonts & images and then upload possibly a very huge file which may not be ideal in most situations.
If you do send us your Quark file, there is a minimum £5+vat charge for us to convert your Quark file to PDF format. The price will depend on the amount of time it takes us to do the conversion. Any additional PDF's will be charged at the same rate. |
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INDESIGN - supply your file as a PDF
We advise you to convert your file over to PDF format before sending it over to us. You can send over native InDesign files in extreme circumstances but you will that have to collect all your fonts & images and then upload possibly a very huge file which may not be ideal in most situations. |
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POWERPOINT - supply your file as a PDF or Powerpoint
We advise you to convert your file over to PDF format before sending it over to us. Native powerpoint files are not very reliable when printing commercially. PDF files are the most reliable format to use. If you cannot convert your file to PDF please send over your powerpoint file and we will convert it to PDF for you.
Do not use non standard fonts. Keep to Arial, Tahoma, Helvetica, Times, Verdana. Avoid using images from the internet or low resolution gif or jpg files. |
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WORD - supply your file as a PDF or Word
We advise you to convert your file over to PDF format before sending it over to us. Native Word files are not very reliable when printing commercially. PDF files are the most reliable format to use. If you cannot convert your file to PDF please send over your Word file and we will convert it to PDF for you.
Do not use non standard fonts. Keep to Arial, Tahoma, Helvetica, Times, Verdana. Avoid using images from the internet or low resolution gif or jpg files. |
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COREL DRAW - supply your file as a PDF
We advise you to convert your file over to PDF format before sending it over to us. We can work with CorelDraw files if you cannot convert your file to PDF. Please make sure all your fonts are ‘converted to curves’ before sending your file. |
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